At Mokeska Store, we are committed to delivering your purchases swiftly and safely. Please read our shipping policy for details on how we handle orders and deliveries.
Shipping Destinations
We offer shipping to most international destinations. Our main shipping hubs are from our Vietnam and US locations.
- Vietnam Address: 26 Dang Thai Mai, Dong Son, Dong Hoi, Quang Binh 510000, Vietnam.
- United States Address: 1333 West Industrial Drive, Coolidge, AZ 85128, United States.
Processing Time
- Orders are processed within 1-2 business days.
- You will receive a confirmation email with tracking details once your order is shipped.
Estimated Delivery Times
- Domestic (Vietnam): 1-3 business days.
- Domestic (US): 1-3 business days.
- International Orders: 10-15 business days, depending on the destination and customs procedures.
Shipping Costs
- Vietnam: $3.99 per order.
- United States: $5.99 per order.
- International shipping rates vary and will be calculated at checkout.
Customs, Duties, and Taxes
- Import duties, taxes, and other customs fees may apply for international orders. These charges are the responsibility of the buyer.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your shipment.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at [email protected] so we can assist you in resolving the issue.
For any other questions related to shipping, feel free to reach out to our support team at [email protected]. We are here to ensure your shopping experience is smooth and satisfactory!